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Target
Job: Information Technology
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To
work in a challenging, innovative, team environment which
is striving to maximise information and communication
technology;
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To
provide research, contract and project management and
establish collaborative networks;
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To
utilise state of the art multi-media communication, Internet
and E-commerce technology to achieve project outcomes;
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To
analyse and evaluate complex issues and problems, and
develop a range of practical and innovative solutions;
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To
strive for best practice in customer focused service delivery.
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Project / Contract Management |
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Demonstrated ability to evaluate,
implement and improve information technology processes used
by Government. Created innovative solution by forming a strategic
alliance between key stakeholders, private sector contractors
and users. Ensured milestones, user needs and budget restrictions
are observed within a contractual arrangement. Experienced in
facilitation and negotiation within a project team environment.
Proven management ability including the establishment and communication
of priorities and objectives, allocation of resources and evaluation
of outcomes. |
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Service Provision |
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Demonstrated effectiveness in delivery
of quality service to clients/customers in a private & public
sector environment and the development and fostering of strong
customer focus with service delivery team members. |
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Research and Development |
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In the United Kingdom, I pioneering
a variety of Rehabilitation Engineering projects, liaising with
Universities and industrial consortiums. Worked with people
with a disability to assess their vocational abilities. Conducted
research assistant duties and statistical analyses for Universities.
Reviewed how well organisations meet Disability Service Standards.
Consulted for Government to identify access issues and service
needs, and develop Disability Discrimination Standards at a
national level. Researched best practice. Proficient with Information
Technology and Internet searching. |
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Communication Skills |
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Published a number of articles
internationally. Lecturer and tutored on disability and technology
both in Australia and United Kingdom. Presented at a
variety of international conferences and seminars. Proven interpersonal
and communication skills including the ability to negotiate
and consult with users / consumers. Demonstrated ability to
provide leadership, advice, guidance and motivation to others.
Demonstrated well developed interpersonal skills including the
ability to negotiate and communicate with clients/consumers,
service providers and management and staff at all levels. |
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Personal Characteristics |
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Reliable, hard working, flexible
and conscientious. Punctual and polite. Enjoy working as part
of a team. Strong commitment to customer focus within a service
delivery model. Demonstrated ability to analyse and evaluate
complex issues and problems to develop practical and innovative
solutions. |
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Present -
May 02 |
Gold Coast City Council (Surfers
Paradise, QLD) |
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Community Development Officer
Contract managed accessible
website for Council facilities (www.goldcoastaccess.org).
Resourced Council staff and residents, ensuring needs
were met. Advised on and developed policies and guidelines
for community development projects.
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Present -
Aug 01 |
AByte4You Computer Solutions
Pty Ltd (Brisbane/Gold Coast, QLD) |
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Principal Consultant
Advised on information
technology systems, solutions and purchasing strategy.
Conducted graphic design and web site design and maintenance.
Performed computer trouble-shooting services including
help desk support.
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Jun 01 -
Mar 99 |
Ministry of the Premier &
Cabinet (Perth, WA) |
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Senior Project Officer
Facilitated group identification
of needs / problems. Resourced staff and consumers,
ensuring needs were met; functioned as part of a team.
Advised on and developed policies, manuals and guidelines
for information technology systems. Researched, conceptualised,
recommended and contract managed a new innovative method
of service delivery using Internet technology.
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Feb 99 -
Feb 97 |
Ministry of the Premier &
Cabinet (Perth, WA) |
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Coordinator Disability Employment
Promoting equity and best practice across
Government agencies. Developed a brokerage model
and supporting policy framework. Implemented
a strategic approach to improve employment opportunities
for people with disabilities in the WA Public Sector.
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Jan 97 -
Dec 94 |
City of Canning (Perth, WA) |
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Disability Services Officer
Promoted equity and best
practice in Council policies. Facilitated an advisory
process to Council on access issues and the needs of
people with a disability in the community. Coordinated
and monitored the Councils Action Plan in response
to state and federal Equal Opportunity legislation.
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Jan 94 -
Apr 91 |
Papworth Group(Cambridge, UK) |
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Project Manager
Undertook pioneering and innovative,
collaborative research in rehabilitation robotics and
engineering research with various Universities and industrial
consortiums. Extensive research work in rehabilitation
technology within the auspices of EEC TIDE funded initiatives.
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| 2000 |
Graduate
Certificate in Public Sector Management
Flinders University |
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| 1987 |
Bachelor
of Psychology
University of Western Australia |
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1985
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Bachelor
of Arts
University of Western Australia
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| Demonstrated experience
in web authoring, webcasting, video conferencing,
online service provision; |
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| Conceptualised,
developed and implemented 'Jobs Online' Internet
based vacancy/redeployment database for WA
Public Sector; |
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| Chairperson, Department of Transport
DDA Consultative Working Party (1995-1996); |
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| Familiar with test / questionnaire
construction, validation, social surveying
and work place engineering techniques, multimedia
presentations and information technology. |
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I commenced my employment
history as an Assistant Personnel / Welfare
Officer working in a Sheltered Workshop,
whilst putting myself through my Bachelor
of Arts. I was involved in a wide range
of human resource activities including recruitment,
legal representation and dealing with disciplinary
issues. I also undertook some welfare duties
including handling DSS, CES and accommodation
enquiries.
During my second degree
(Bachelor of Psychology) and after, I was
engaged as a research assistant and tutor
in Research Methodology. I then attempted
to find work in the Rehabilitation Counselling
field. Frustrated by lack of opportunities,
I went to work in the United Kingdom as
a Data Processing Manager for an Electronics
Company. This job involved installing an
IBM computer accounting system and staff
training.
When my contract expired
I started my own computer trouble-shooting
consultancy, until I secured the job with
the Papworth Trust (Psychologist / Evaluator).
I was responsible for establishing a commercially
orientated Assessment and Development Centre,
providing vocational assessment and guidance,
mostly to people with disabilities. I was
involved in recruitment and management liaison.
Concurrently with this position, I pioneered
the Trusts involvement in international
Rehabilitation Engineering research, becoming
Project Manager for a number of EEC TIDE
projects. This resulted in the development
of integrated robotic work-stations designed
to assist severely physically disabled individuals
access employment opportunities. I travelled
to the USA, Canada, Holland & Sweden
to attend and present at international conferences.
A large emphasis of this work involved developing
policy for the implementation and design
of such equipment.
I returned permanently
to Western Australia, after being married,
early in 1994. I started my own consultancy
and training business, 'Ability Awareness',
through which I developed and ran Disability
Awareness and Employing on Ability Seminars
to service providers, and conducted specialist
personal development 'Focus on Ability'
courses for people with disabilities.
I felt my own Cerebral Palsy provided my
with a unique insight into these issues.
As Disability Services
Officer, I performed two key roles: i) supporting
the Disability Access Advisory Committee;
and ii) ensuring Councils information,
policies and practices were in line with
the DSA and DDA. I also coordinated and
developed the City of Cannings Disability
Services Plan and DDA Action Plan. The City
received acclaim for its disability policies
and practices that I assisted implementing,
including the Prime Ministers Employer
of the Year Award 1996.
Due to my interest and
knowledge in the area of access for people
with disabilities, I have been involved
in National and State based advisory forums,
particularly those developing at Disability
Discrimination Standards. I have consulted
significantly with corporate bodies, non-government
organisations and government funded training
providers on DDA Action Plans and DSA Service
Plans.
In my initial role with the Ministry of
the Premier & Cabinet, I developed a
strategic approach to promoting employment
opportunities for people with disabilities,
including a supportive policy framework
within the WA Public Sector. I supported
the Disability Employment Advisory Committee.
My role then changed to a Senior Project
Officer responsible for project / contract
managing the Jobs Online information
technology system (http://jobsonline.mpc.gov.au/cgi-bin/jobsonline.pl),
which I conceptualised, then implemented
and monitored. I managed the strategic alliance
between key stakeholders of this project.
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